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Brother TN247 / TN243 toner recognition problems?

Brother has implanted chips in its toners, which means that if your printer gives a recognition error in the cartridge, the easiest thing is that it is due to a manufacturing error or a firmware of an older version. In the case of Brother TN247 / TN243 toner, compatible with the DCP L3510CDW, DCP L3550CDW, HL L3210CW, HL L3230CDW, HL L3270CDW, HL L3280CDW, MFC L3710CW, MFC L3730CDN, MFC L3740CDN, MFC L3750 CDW, four MFC L3750 CDW printers, CDW (MFC L3710CW, MFC L3730CDN, MFC L3750CDW, MFC L3770 CDW) have an easy to perform reset function that works quite well.

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We explain the steps to follow one by one if a Brother TN247 / TN243 toner recognition error occurs:

First, turn on the printer and open the cover.

    Now simultaneously press the “back” arrow key and the red cross. You will notice that the colors of the different toners are shown on the display.

    Touch the color you want to reset or with which you have the problem and indicate the task you want to carry out, reset or reinstall.

    The operation should appear as accepted on the display of the company.

    Lastly, close the cover. If everything has gone well the problem will be solved.

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One last tip, to prevent the printer from updating automatically, leaving the firmware of your toner obsolete, you can disable the updates through the Brother user panel and, if applicable, within the operating system.


Remember that in Web Cartucho the TN243 and TN 247 toners, as well as type of consumables, both original and compatible, of the best quality and with all the guarantees.

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